Privacy Policy for Mahira

Effective Date: 2025-03-15

Welcome to Mahira. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services. Please read this Privacy Policy carefully. By using our website, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information, including:

• Personal Information: We may collect personally identifiable information, such as your name, email address, phone number, and other contact information you voluntarily provide to us when you register for an account, fill out forms, contact us, subscribe to our mailing list, or use certain features of the website.
• Usage Information and Technical Information: We automatically collect information about how you access and use our website. This information may include your IP address, browser type, operating system, the pages of our website you visit, the time and date of your visit, the time spent on those pages, and other diagnostic information. We may also use cookies and similar tracking technologies (as described below) to collect this information.
• Information Related to Salons, Services, and Products: Given the nature of our website as an online marketing platform for salons, we may collect information about your interests in salons, services, and products offered on the website. This may include the services and products you search for, the salons you browse, and any other interactions you have on the website related to salons, services, and products.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To Provide and Operate our Website and Services: To operate our website and provide the services and features you request, including displaying salon, service, and product information, and enabling you to browse and search for them.
• To Improve and Personalize Your Experience: To personalize your experience on our website, including displaying customized content and recommendations based on your interests and past interactions.
• To Communicate with You: To communicate with you about your account, services, inquiries, support requests, and to send newsletters or promotional materials (if you have subscribed to receive them, and you can unsubscribe at any time).
• Marketing and Advertising: For marketing and advertising purposes, including displaying targeted advertisements to you based on your interests.
• Analyze Trends and Usage: To analyze trends and usage patterns on our website, improve the design and functionality of the website, and develop new services.
• Security and Fraud Prevention: To detect and prevent fraud and other illegal activities, and to ensure the security of our website and services.
• Legal Compliance: To comply with applicable legal obligations.

3. Sharing Your Information

We may share your information with the following parties:

• Salons: Given the nature of our website as a marketing platform for salons, we may share information about user interest in specific services and products with the relevant salons. This is done to help salons understand the interests of potential customers and improve their services and offerings.
• Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services, such as hosting providers, analytics providers, marketing service providers, and payment processors (if financial transactions are implemented in the future). These providers are contractually obligated to protect your information and use it only for the purposes we have specified to them.
• Legal Authorities: We may disclose your information if required to do so by law or in response to valid legal requests, such as a court order, subpoena, or other governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of that transferred asset. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

4. Cookies and Similar Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and scripts) to collect and track information about your activity on our website.

• Cookies: Cookies are small text files that are stored on your device (computer or mobile device) when you visit a website. We use cookies for the following purposes:
  • Strictly Necessary Cookies: Cookies that are essential for the operation of our website, such as cookies that enable you to log in to secure areas of our website.
  • Performance/Analytics Cookies: Cookies that allow us to analyze how visitors use our website, such as the number of visitors and how visitors navigate around our website. These cookies help us to improve the way our website works.
  • Functionality Cookies: Cookies that allow our website to remember choices you make (such as your username, language or the region you are in) and provide enhanced, more personal features.
  • Targeting/Advertising Cookies: Cookies that are used to display advertisements that are more relevant to you and your interests.

You can control cookies through your browser settings. You can refuse all cookies or only accept some cookies. However, please note that disabling cookies may affect the functionality of our website and you may not be able to access certain parts of our website or use it fully.

5. Security of Your Information

We take reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please remember that no security system is perfect and impenetrable. We cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights regarding your personal information:

• Right to Access: You have the right to request access to your personal information that we hold about you.
• Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal information.
• Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances.
• Right to Restrict Processing: You have the right to request the restriction of processing of your personal information under certain circumstances.
• Right to Object to Processing: You have the right to object to the processing of your personal information for direct marketing purposes.
• Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us through the means available in the “Contact Us” section of our website.

7. Children’s Privacy

Our website is not directed to children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us and we will take steps to delete that information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes. Changes will be effective immediately upon posting to this page.

9. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to your conflict of law provisions.

Thank you for trusting Mahira.